When acquiring your ideal handbag or selling your items at a higher value, finding a trustworthy consultant is crucial. Here is an introduction to why XIAOMA, as a Hermès specialty store, is highly favored by clients, including VIPs.

1. Expert Appraisal and Extensive Knowledge

As a Hermès specialty store, XIAOMA has accumulated years of outstanding performance. With extensive experience, our expert team has handled numerous rare handbags and accessories, gaining a deep understanding of the brand's core values and craftsmanship. We approach each precious item with meticulous care and professionalism, ensuring precise and reliable authentication.

2. A Team of Accomplished Appraisers

XIAOMA boasts a team of top industry experts, each with 10 to 30 years of appraisal experience. With countless successful cases and a keen eye for detail, our senior appraisers can accurately assess the value of your precious items, offering you reliable and professional service.

3. Global Valuation Standards

XIAOMA takes a global approach to valuing items, not confined to the domestic market. Rare items, sought after by collectors worldwide, see their value rise accordingly. By staying attuned to global market trends, we provide appraisals that exceed domestic limits, unlocking greater value for your items on the international stage.

4. Exclusive Global Sales Channels for Rare Items

XIAOMA has built strong trust within the global Hermès enthusiast community, offering exclusive sales channels for rare and high-value items. Our team can directly connect with passionate collectors from around the world, ensuring that each item receives the attention and value it deserves. With a powerful network of VIP clients and collectors, we find the perfect buyers for your prized possessions, enabling fast and seamless transactions.

5. Reliable Transactions

XIAOMA boasts a comprehensive sales network, showcasing products not only through our official online store and social media but also leveraging selected sales platforms to reach a broader target audience. Customers can also visit our physical stores in Ginza, Hong Kong, and Singapore to view and purchase items in person. By combining online and physical store sales strategies, we effectively increase product exposure and transaction speed, ensuring that your valuable items are quickly sold at a fair price.

6. Industry-Leading Authenticity Verification

XIAOMA provides strict and professional authenticity verification services for all items. Our appraisers, with their extensive experience and deep expertise, issue certificates that are highly trusted in the second-hand market. Whether purchasing or consigning for sale, you can enjoy this high-level authenticity verification service for free, ensuring each transaction is secure and reliable.

7. Zero Fees & Same-Day Payment

Once your item is sold, we promptly process payment according to your preference. Whether through direct purchase or consignment, we cover all fees, including shipping and cancellation costs. You will receive the full appraised amount, with no additional deductions, ensuring a truly worry-free transaction.

8. Flexible Purchasing Options to Suit Your Needs

We offer a range of flexible purchasing options to meet your needs:

In-Store
Courier
Smart Pickup (available exclusively within Tokyo, with same-day pickup at your designated location).

We also offer online evaluation services, with no cancellation fees or additional charges. Contact us anytime for expert advice and assistance.

9. 100% Compensation for Loss or Damage

Items entrusted to us for consignment sales are handled with the utmost care and attention. In the unlikely event of loss or damage due to our fault during the consignment process, XIAOMA will provide full compensation based on the appraised value of your item. You can trust us with your valuable possessions, knowing that we are committed to protecting your interests.

10. Privacy-Focused Premium Service

At XIAOMA, we handle each precious item with the highest standards of care. Our professional staff offers personalized one-on-one service, ensuring a smooth transaction tailored to your needs. Your personal information and transaction details are kept strictly confidential and securely managed.

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Why Choose XIAOMA