Upload photos for appraiser to provide accurate initial quotation
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You can contact us via Instagram/ WhatsApp
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Step 2
Quotation
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Get your free quotation, it usually takes less than an hour
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The quote will be valid for 3 days
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Step 3
Ship
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Make an appointment to visit our store in Central or request a door-to-door service
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Ship your bag to our store in Central via FedEx or DHL with our shipping label
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Step 4
Final Offer
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Expert appraiser will examine the item and condition and provide the final quote
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You can decide buyout, consign or trade-in with us
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Step 5
Get Paid
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If you wish to buyout, we will bank transfer the agreed amount to you designated account
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If you wish to consign, we will sign an agreement that is protected by our terms and conditions, including full compensation if lost or damaged during the consignment period. Once the consignment is sold and transfer the agreed amount to you via bank asap.
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Ship to us
After receiving your free quotation, simply ship your Hermès to GINZA XIAOMA at zero cost by using our shipping label. Once appraised by our experts, you have the option to select either a buy-out or consignment. Opting for a buy-out? We will promptly transfer the agreed amount to you via secure bank transfer without delay.
After receiving your free quotation, simply ship your Hermès to GINZA XIAOMA at zero cost by using our shipping label. Once appraised by our experts, you have the option to select either a buy-out or consignment. Opting for a buy-out? We will promptly transfer the agreed amount to you via secure bank transfer without delay.
*Overseas bank transfer usually takes 3-5 working days for bank to proceed.
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Visit our store
If you wish to visit GINZA XIAOMA directly, our dedicated customer service team will gladly schedule an appointment to ensure a seamless experience. This personalised service aims to minimize unnecessary wait times and allowing you to meet our appraiser promptly and proceed with your transaction smoothly.
If you wish to visit GINZA XIAOMA directly, our dedicated customer service team will gladly schedule an appointment to ensure a seamless experience. This personalised service aims to minimize unnecessary wait times and allowing you to meet our appraiser promptly and proceed with your transaction smoothly.
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Door-to-Door
Sit back, relax and entrust all your Hermès needs to GINZA XIAOMA. Our expert team will take care of everything, from appraisal and pickup to the transaction, providing you with a seamless and efficient solution.
Sit back, relax and entrust all your Hermès needs to GINZA XIAOMA. Our expert team will take care of everything, from appraisal and pickup to the transaction, providing you with a seamless and efficient solution.
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Sell & consign
If you are looking to sell your Hermès, we provide a straightforward and convenient process. Our team of experts will assess your items and offer you competitive prices. Once the agreement is reached, we will bank transfer the payment to you immediately.For those interested in consigning, we provide a platform to showcase your Hermès to our wolrd-wide customer base. Once your item is sold, you will receive the agreed-upon amount with no consignment fee.
Sell & consign FAQ
We understand that you may have some common queries and concerns while exploring our sell & consignment service. To provide you with quick and helpful information, we have compiled a list of frequently asked questions that cover various aspects of our services.Whether you are curious about the authenticity of our items, the condition of pre-owned pieces, or the process for consigning or trading in your Hermès bags, we aim to address your inquiries here. Please take a moment to browse through the FAQs below to find answers to your questions. If you can't find the information you're looking for, feel free to reach out to our customer service team who will be more than happy to assist you further.
Simply send us photos via instagram, or WhatsApp to receive your free quotation. You can then visit our store or ship the item to us. Once our appraiser authenticates the item, you can choose between a buy-out or consignment option.
If you opt for a buy-out, we will transfer the agreed amount to your designated account immediately.
If you choose consignment, we will notify you once the item is sold and transfer the agreed amount to you as soon as possible.
The entire process, from quotation, shipping and final authentication is completely free. For overseas customers, we will provide you with a shipping label to send your bag to us at no cost.
Absolutely! At GINZA XIAOMA, we believe that every Hermès bag, whether brand new or pre-loved, has its own story and value. Our goal is to preserve this value and maximize profit for every customer.
A buy-out allows you to sell your Hermès bag immediately, with the agreed amount transferred to you at once. Alternatively, with consignment, you can place your beloved Hermès with us with no consignment fees nor any other extra charges, and we will contact you once it’s sold. The proceeds will be transferred to you as soon as possible.
We will initiate the bank transfer immediately upon reaching an agreement on the buy-out amount. For overseas customers, the transfer may take 1 to 5 working days, depending on the country and designated bank policy.
No, GINZA XIAOMA offers free consignment with no commissions or hidden fees. The amount we agree upon for consignment as per the signed agreement will be the amount you received.
At GINZA XIAOMA, we are committed to providing the most professional and convenient service to our community. We will supply you with a shipping label to send your Hermès bag via trusted courier services like FedEx or DHL, ensuring safe delivery at no cost to you.
Yes, you are welcome to walk in and sell your Hermès. However, we highly recommend obtaining an online quotation and making an appointment beforehand to minimize waiting time.
GINZA XIAOMA offers a flexible trade-in service. After a buy-out or consignment, you will pay the difference between the trade-in value and the purchase price. If the trade-in value exceeds the cost of the new item, you may receive a credit or refund.
We understand the importance of authenticity for our customers. As Asia's leading Hermès reseller, we are committed to ensuring the authenticity of every item. Our expert appraisers, with decades of experience, conduct thorough examinations using a multi-point authentication process.
Learn More:https://ginzaxiaoma.com/authenticity
Our evaluation process involves a thorough assessment of each product's condition. After our appraiser examines the item, there may be slight differences in the final quotation if the actual product differs from the description provided in the initial quotation.
Unfortunately, we do not accept items that have undergone repairs or services outside of Hermès.
We take detailed photographs of all consigned items to document their condition. Additionally, we require customers to wear gloves when handling items. In the unlikely event that a consigned item is damaged or lost, GINZA XIAOMA will provide full compensation based on the consignment agreement amount.
Feel free to reach out to our sales associates or online customer service with any questions regarding selling and consignment. You can also review our Sell & Consignment Terms & Conditions for more information.
HOT ITEMS TO SELL NOW
Birkin 25 Etoupe Togo
Kelly 25 Noir
Birkin 20 Vanille Alligator
Mini Kelly II Boreal Satine Mauve Pale Alligator
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WHY CHOOSING GINZA XIAOMA
WORLD WIDE CUSTOMER BASE
Asia’s No.1 Hermès reseller, with a loyal customer base from across the world, including VIPs, celebrities and avid Hermès collectors. Worldwide customer base provides a competitive advantage as it lets Ginza Xiaoma stay informed about the latest market prices, ensuring that we can offer our customers accurate and competitive pricing when they sell their beloved Hermès.
Asia’s No.1 Hermès reseller, with a loyal customer base from across the world, including VIPs, celebrities and avid Hermès collectors. Worldwide customer base provides a competitive advantage as it lets Ginza Xiaoma stay informed about the latest market prices, ensuring that we can offer our customers accurate and competitive pricing when they sell their beloved Hermès.
Furthermore, our commitment to satisfying all types of customers, whether they seek classic hot items, the latest colors, exotic leathers, or limited edition collectibles, is reflected in our museum-like showroom, providing consignment customers with a unique advantage to sell their Hermès products swiftly and seamlessly.
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FLEXIBLE FOR BUYOUT & CONSIGNMENT & TRADE-IN
At Ginza Xiaoma, we prioritise flexibility for our customers through our buyout, consignment, and trade-in services. Whether you are looking to sell your Hermès in high price immediately, consign your beloved item at your ideal price, or trade them in towards a new Hermès, Ginza Xiaoma offers a range of options to accommodate your preferences.
At Ginza Xiaoma, we prioritise flexibility for our customers through our buyout, consignment, and trade-in services. Whether you are looking to sell your Hermès in high price immediately, consign your beloved item at your ideal price, or trade them in towards a new Hermès, Ginza Xiaoma offers a range of options to accommodate your preferences.
Our goal is to provide a seamless and convenient experience, allowing you to dream bags while providing you with flexibility and choice.
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EXPERT APPRAISER
The GINZA XIAOMA appraiser team led by our Chief Appraiser Mr. Hashimoto and Ms Kurumada, Hermès experts who have decades of experience and are reputed in the industry, will examine every item in person to ensure authenticity.
The GINZA XIAOMA appraiser team led by our Chief Appraiser Mr. Hashimoto and Ms Kurumada, Hermès experts who have decades of experience and are reputed in the industry, will examine every item in person to ensure authenticity.
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VISIT US
XIAOMA HK
Located in the heart of the financial, commercial, and tourism district,
we offer carefully selected iconic Hermès pieces from around the world.
Address
Flat 1705, New World Tower 1, 16-18 Queen's Road Central, Central
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