Payment

Payment

At the XIAOMA Official Online Store, we offer a variety of secure payment options for both domestic and international customers.


Available Payment Methods:


Credit Cards

Visa, Mastercard, American Express, JCB, Diners Club, UnionPay

*Note: Your items will be reserved until we confirm your payment. If payment is not completed within 30 minutes, your reservation will be canceled.


Digital Payments

PayPal, AliPay, WeChat Pay


Bank Transfer


XIAOMA Ginza Flagship

Bank Name:SUMITOMO MITSUI BANKING CORPORATION

Bank Code:0009

Branch Name:TOKYO-CHUO BRANCH

Swift Code:SMBCJPJT

Account number:9517739

Account name:ASU BRAND


XIAOMA HK

HSBC 817336589838

ASU COMPANY LIMITED

FPS ID:166644419


XIAOMA SG

Bank Name:OVERSEA-CHINESE BANKING CORPORATION LIMITED

Beneficiary Name:GINZAXIAOMA SG PTE. LTD.

Branch Code:595

Beneficiary Account No.:595 048950 001 (SGD)

Bank Code:7339

Swift Code:OCBCSGSG


*Note:

・Your items will be reserved until we confirm your payment.

・Please note that any bank transfer fees are the responsibility of the customer.


Cryptocurrency Payments

Bitcoin (BTC), Ethereum (ETH), Tether (USDT), USD Coin (USDC)

*Note: A 3% processing fee applies to all cryptocurrency transactions.


Cash on Delivery (Available for purchases within Japan only)

Available via Sagawa Express for orders under ¥300,000. Payment is made in cash directly to the delivery person upon receipt of your items. Handling fees apply, as outlined below:


・Total purchase amount up to ¥10,000: ¥330 handling fee

・Total purchase amount ¥10,001 - ¥30,000: ¥440 handling fee

・Total purchase amount ¥30,001 - ¥100,000: ¥660 handling fee

・Total purchase amount ¥100,001 - ¥300,000: ¥1,100 handling fee


Payment Deadline

If we do not receive your payment within 1 day of placing your order, your order will be automatically canceled. In the event that your credit card payment is declined, please contact your card issuing company directly for assistance.


Payment Security

To ensure a secure online shopping experience, the XIAOMA Official Online Store has implemented 3D Secure authentication for credit card payments. When using credit cards with 3D Secure enabled, you can make payments with enhanced security and peace of mind. We also accept credit cards that are not 3D Secure-enabled, subject to identity verification and the individual credit card company’s rules and standards. For more information on setting up 3D Secure, please contact your credit card issuer.


Currency Information

The XIAOMA Official Online Store displays prices in the local currency of the item’s location. You can choose to view prices in the following currencies: Japanese Yen (JPY), US Dollar (USD), Chinese Yuan (CNY), Hong Kong Dollar (HKD), Singapore Dollar (SGD), Euro (EUR).

Please note that at the time of payment, you will be charged according to the current exchange rate.


Shipping Fees

We offer free shipping under the following conditions:


Free Shipping Eligibility:

Japan: Purchases over JPY 100,000

・Hong Kong: Purchases over HKD 5,000

・Singapore: Purchases over SGD 900


Free Shipping Areas:

・Within Japan (Sagawa Express)

・Within Singapore (Lalamove)

・Within Hong Kong (SF Express)


*Notes:

・For orders below the amounts listed above, shipping fees will be charged according to the courier's standard rates.

・If you require shipping insurance, please contact our Customer Service.


Customs, Import Duties and Taxes

Any additional customs, import duties and tax accrued are the responsibility of the customer to pay. These charges vary from country to country. We recommend checking with the relevant authorities before placing your order.