At the XIAOMA Official Online Store, we offer a variety of secure payment options for both domestic and international customers.
Please note that any customs duties, import taxes, and customs clearance fees incurred through international shipping are the sole responsibility of the customer. For detailed information, please contact the customs office in your country of delivery.
For items sourced from overseas stores that require importation into a Japanese address, the purchaser is responsible for covering approximately 13% or more in customs duties and taxes. If the order is canceled due to these charges, any fees associated with the refund process—including credit card transaction fees—will also be borne by the purchaser. We kindly ask for your understanding.
Visa, Mastercard, American Express, JCB, Diners Club, UnionPay
*Note: Your items will be reserved until we confirm your payment. If payment is not completed within 30 minutes, your reservation will be canceled.
PayPal, AliPay, WeChat Pay
Bank Name：SUMITOMO MITSUI BANKING CORPORATION
Bank Code：0009
Branch Name：TOKYO-CHUO BRANCH
Swift Code：SMBCJPJT
Account number：9517739
Account name：ASU BRAND
HSBC 817336589838
ASU COMPANY LIMITED
FPS ID：166644419
Bank Name：OVERSEA-CHINESE BANKING CORPORATION LIMITED
Beneficiary Name：GINZAXIAOMA SG PTE. LTD.
Branch Code：595
Beneficiary Account No.：595 048950 001 (SGD)
Bank Code：7339
Swift Code：OCBCSGSG
*Note:
・Your items will be reserved until we confirm your payment.
・Please note that any bank transfer fees are the responsibility of the customer.
Bitcoin (BTC), Ethereum (ETH), Tether (USDT), USD Coin (USDC)
*Note: A 3% processing fee applies to all cryptocurrency transactions.
Available via Sagawa Express for orders under ¥300,000. Payment is made in cash directly to the delivery person upon receipt of your items. Handling fees apply, as outlined below:
・Total purchase amount up to ¥10,000: ¥330 handling fee
・Total purchase amount ¥10,001 - ¥30,000: ¥440 handling fee
・Total purchase amount ¥30,001 - ¥100,000: ¥660 handling fee
・Total purchase amount ¥100,001 - ¥300,000: ¥1,100 handling fee
If we do not receive your payment within 1 day of placing your order, your order will be automatically canceled. In the event that your credit card payment is declined, please contact your card issuing company directly for assistance.
To ensure a secure online shopping experience, the XIAOMA Official Online Store has implemented 3D Secure authentication for credit card payments. When using credit cards with 3D Secure enabled, you can make payments with enhanced security and peace of mind. We also accept credit cards that are not 3D Secure-enabled, subject to identity verification and the individual credit card company’s rules and standards. For more information on setting up 3D Secure, please contact your credit card issuer.
The XIAOMA Official Online Store displays prices in the local currency of the item’s location. You can choose to view prices in the following currencies: Japanese Yen (JPY), US Dollar (USD), Chinese Yuan (CNY), Hong Kong Dollar (HKD), Singapore Dollar (SGD), Euro (EUR).
Please note that at the time of payment, you will be charged according to the current exchange rate.
We offer free shipping under the following conditions:
Free Shipping Eligibility:
・Japan: Purchases over JPY 100,000
・Hong Kong: Purchases over HKD 5,000
・Singapore: Purchases over SGD 900
Free Shipping Areas:
・Within Japan (Sagawa Express)
・Within Singapore (Lalamove)
・Within Hong Kong (SF Express)
*Notes:
・For orders below the amounts listed above, shipping fees will be charged according to the courier's standard rates.
・If you require shipping insurance, please contact our Customer Service.
